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for the latest campus closing and class cancellation information.
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Computer Services at IWU
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University Information Technology
Maxwell Center, Suite 220
4201 S. Washington Street.
Marion, IN 46953
Cisco Systems – wired and wireless
extends to all classrooms, common spaces, several lawn areas, athletic fields and each residence hall lobby.
Total Internet bandwidth: 500 MB
Research network: Connected to iLight, a high-speed optical fiber network that connects all higher educational institutions throughout Indiana. ILight also provides access to Internet 2 and Lambda Rail national research networks.
Avaya telephony equipment
Voicemail system: Communité from Interactive Intelligence
Server brand: Dell
Central data center (built in 2009)
Total servers: 130 (72 are virtualized using VMware)
Total storage capacity: 40 TB
Standardized Software (major applications)
Datatel (student information system)
Ektron (Web content management system)
Talisma (customer relationship management)
Blackboard (learning management system)
iSupport (help desk software system from GWI Software)
Marion campus – all classrooms are equipped with fully functional teaching stations and presentation equipment.
Regional Education Centers – a multi-year plan is currently underway to implement state-of-the-art teaching stations in all regional centers.
Tandberg video conferencing systems
Computers (2,600 total)
Marion campus: 691 computers in 40 labs
Regional Education Centers: 102 computers in 15 total labs
Windows XP / Windows 7
Diversity (university-owned computers)
Desktop / Laptop Brand(s)
Lenovo (laptops and desktops) – current vendor for Windows machines
Technology Call Center
Averaged 3,600 monthly support calls in 2009
Averaged 1,300 monthly email requests in 2009
Staffed by four full-time positions
4201 S. Washington St., Marion, IN 46953
866-468-6498 | 765-674-6901
© 2012 Indiana Wesleyan University
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