IWU - MARION CAMPUS - STUDENT ACCOUNT SERVICES
Location: IWU Marion Campus, Barnes Student Center, Suite 230
Hours of Operation: 8:00am – 5:00pm, weekdays. Closed for lunch daily, 12-1pm.
Office Call Center: 765-677-2411
Email: CAS-studentaccounts@indwes.edu
Student Account Services Portal Page Link: Student Account Services
Important Documents
Due Dates
- FALL SEMESTER CHARGES: July 31st
- SPRING SEMESTER CHARGES: December 15th
- SUMMER CHARGES: Due by the 1st day of class. Varying class start dates throughout the summer.
In order to meet these deadlines, please make sure all financial items are completed prior to these dates. This could include the following:
- All financial paperwork completed
- Loan applications completed
- Payment plan submitted
Exceptions apply to pending financial aid, as long as all requested information and or documents have been submitted. If all requested information and or documents have not been submitted to the Financial Aid Office by, July 31st or December 15th, the remaining balance is due immediately.
Payment Options
Pay net amount due by July 31st for the fall semester and December 15th for the spring semester. Net amount due represents total charges, less any scholarships, grants or campus administered loans confirmed by the Financial Aid Office. If you want to pay your balance up front and do not need a payment plan, this is the option for you. Payment can be made through self-service here - Make A Payment.
Pay net amount using any private educational loan. A private educational loan is typically in the student’s name (with a creditworthy co-signer). You may view some options here: (Private Loan options) or Parent Plus loan. A Parent PLUS loan is a federal loan in the parent’s name and requires the parent to log in and apply at https://studentaid.gov/. All paperwork must be received in the Financial Aid Office by July 31 for fall and by December 15 for spring. THIS IS VERY IMPORTANT!
Enroll in a payment plan for the net amount due by July 31st for the fall semester and December 15th for the spring semester. Net amount due represents total charges, less any scholarships, grants or campus administered loans confirmed by the Financial Aid Office. If you want to pay your balance off monthly over each semester, this is the option for you. IWU partners with ACI to offer 4, 5, and 6-month plans.
ACI Payment Plan
ACI is a 3rd party payment processor that IWU partners with to offer semester payment plans. These plans allow a student to pay their tuition and fees balance in monthly payments over the semester, rather than pay it all up front. Although there is a $25 set up fee, there is no interest charged on a payment plan. ACI’s payment plan option is not a loan program. Rather, it is a contracted agreement to pay off your balance in increments before the end of the semester. You must enroll in a new plan each semester.
When you enroll in a 4, 5, or 6-month plan, ACI will divide the amount of your contract into equal monthly payments that will automatically be withdrawn on the 10th of every month. This payment withdrawal date can be changed if necessary. Although your balance with IWU may show zero, this is due to a contracted payment plan with ACI. Failure to complete the payment plan due to missed payments will result in charges back to your IWU account that you will remain responsible to pay. IWU does not receive funds from ACI until you have made the monthly payment.
To enroll in a plan, please visit ACI Payments. Detailed instructions for enrolling in a plan are included at the top of this IWU page. You may also contact Student Account Services at 765-677-2411 for assistance.
Withdrawal Refund Rates
Registration is an agreement between the student and the university. If a student withdraws, a refund may be given, depending upon the period of time that has elapsed from the beginning of the semester. Please review our refund rates in our Student Accounts Brochure on this page or contact Student Account Services at 765-677-2411. You may also refer to the university catalog here – indwes.edu/catalog. Go to College of Arts and Sciences, Policies and General Information, and then Financial Information.
Failure to pay does not withdraw you from classes. Should you decide not to attend IWU, you must notify the Registration & Academic Services (RAS) Office before the end of the drop/add period in order to receive a 100% tuition refund. Room and board refunds are also outlined in our Student Accounts Brochure and in the university catalog.
Outstanding Balances and Registration
Outstanding balances on your IWU account will need to paid in order to register for additional courses/semesters. If you signed up for an ACI payment plan for the fall or spring semester which covers your full balance, then you are good to go!
Failure to pay does not withdraw you from classes. Should you decide not to attend IWU, you must notify the Registration & Academic Services (RAS) Office before the end of the drop/add period in order to receive a 100% tuition refund. Room and board refunds are also outlined in our Student Accounts Brochure and in the university catalog.
Outstanding Balances and Transcript/Diploma Requests
Outstanding balances on your IWU account will need to paid in order to receive transcripts or diplomas. Transcript or diploma requests through the Registrar’s Office will be denied until the balance is paid. If you signed up for an ACI payment plan for the fall or spring semester which covers your full balance, then you are good to go!
Questions?
- If you have questions about the financial aid that is showing on your statement, please contact the Financial Aid Office at 765-677-2116 or by email at finaid@indwes.edu.
- If you have questions about the charges on your statement or questions about your balance, please contact Student Account Services at 765-677-2411 or by email at CAS-StudentAccounts@indwes.edu.
