Facilities Services is a customer-focused organization responsible for the overall stewardship and care of the buildings, grounds and infrastructure on the Marion, Indiana, campus. We provide comprehensive and expert service in maintenance, landscaping, housekeeping, transportation, utilities and campus mail. Whether you are a student, employee, alumnus, meeting guest or visitor, you are assured of facilities that are hallmarks of excellence because of our planned maintenance and renewal programs, which are carefully managed through the use of our long-range Maintenance and Renewal System (MARS).
We currently maintain 2.2 million square feet of building space and 350 acres of campus and athletic grounds with a talented team of more than 100 skilled technicians and trades workers, plus dozens of student workers. We offer many opportunities for flexible and rewarding student employment year round.
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Facilities Services Administration is responsible for overall leadership of the division, and serves the central communication and business functions. We provide reliable, real-time response to facilities service requests from staff, faculty and students through our easy-to-use SchoolDude © maintenance management system. Work requests may be submitted online via access to the IWU Family Page (password required).
The Leadership Team is also responsible for strategic facilities planning, renewal and replacement planning, and developing and implementing policies and procedures related to campus facilities.
Don RowleyDirector of Facilities Services765-677-2313
Molly MatchetteManager of Business Services765-677-2313
Human resources, accounts payable, department billing, payroll, student worker program, purchasing, warehouse services, shipping and receiving.
Randy DewingAssociate Manager of Building Systems and Safety765-677-2313
Call center, work request processing, dispatching, work scheduling, CMMS administration, keys and card access systems, workflow management.
Facilities Services provides preventive and corrective maintenance services for the Marion campus in all trade areas. Specific areas of responsibility include:
This department also provides a number of special services in support of the University community:
John BlakeManager of Operations765-677-2313
Building maintenance, painting, carpentry, roofs and exteriors, windows and doors, masonry, special event support, moving services. Eleven (11) tradespersons and technicians provide services in this area.
Mike CooperManager of Energy and MEP Systems765-677-2313
HVAC systems, plumbing, mechanical, electrical, energy management, natural gas procurement, life safety systems, elevators, mechanical equipment service, utility systems. Thirteen (13) tradespersons and technicians provide services in this area.
The Grounds and Landscaping department provides for the maintenance and care of the Marion campus grounds and athletic facilities. Our team of groundskeepers, certified chemical applicators, turf specialists and landscapers provides year-round service to maintain and beautify our campus. Services include:
In an effort to reduce landfill waste and its cost and impact on the environment, IWU operates an active recycling program. For more information, visit IWU’s Sustainability page.
Adam BinkerdManager of Grounds and Landscaping765-677-2313
Landscaping care and maintenance, tree and shrub care, turf management, bed plantings and care, athletic field maintenance, landscaping design, snow removal, pavement and sidewalks, special event support, solid waste and recycling. Twelve (12) groundskeepers and specialists provide services in this area.
The Housekeeping department employs 48 committed staff on three shifts to provide the highest standard of care for the campus community, utilizing an effective team-cleaning method and green cleaning products. Specific services include:
Tim SharpManager of Housekeeping Services765-677-2313
Housekeeping, building cleaning, pest control, special cleaning needs, special event support. Forty-eight (48) housekeepers and supervisors provide services in this area.
IWU operates a large fleet of service and departmental vehicles, as well as a motor pool offering transportation for faculty, staff and approved student activities for a daily or monthly charge. All persons operating university vehicles are subject to IWU’s Transportation Policy.
This department provides the following services:
Keith RoorbachManager of Transportation Services765-677-2313
Fleet and motor pool maintenance, vehicle reservations, bus chartering, vehicle registration, driver qualification.
As an integral part of the Facilities Services team, Mail Services provides the University with extensive expertise and knowledge in the areas of mailing, shipping, and understanding and applying postal regulations. Postal automation and processing services help the University save money.
Mail Services is responsible for the collection and delivery of U.S. and campus mail, receipt and delivery of parcels, and processing of metered mail, and acts as a liaison between the United States Postal Service (USPS) and IWU.
Mail Services is ready to answer questions and help University departments set up the most cost-effective mailing operation. University-wide seminars are held each year to update departments on major changes in the postal system. One-on-one or small-group seminars can also be arranged as needed. By taking advantage of these seminars, departments will benefit in both cost and time savings.
Mail Services operates a post office in the Barnes Student Center. Here, students can access their mailboxes and take advantage of a full array of mail and parcel delivery services.
Brenda SchadlerManager of Mail Services765-677-2211
Facilities Services provides a number of other services for the University community, often in collaboration with other departments.